Tag Archives: success

Loyalty on the Front Line

December 6, 2011 by Joyce Richman
No comments
It wasn’t that long ago that business hired receptionists and clerical staff  to answer phones, set appointments, do some billing and, generally speaking, manage the public. They wanted these folks to be warm, friendly, helpful, and have a good work ethic. Now those jobs are called “front line” and they come with a warning: “be careful out there”. Companies still want their employees to meet, greet, and serve the public in ways that are inviting Continue reading →

Successful Applicants Ask Good Questions

April 6, 2010 by Joyce Richman
No comments
Successful job applicants know how to ask good questions. Good questions let interviewers know that you’re curious; you’ve done your homework; you’re listening to what they’re telling you; and you want to find as good a match as they do. Good questions focus on the future and explore ways that applicants can contribute to the company’s goals and objectives. Good questions keep the discussion energized and positive. Bad questions sound critical, cynical, confrontational, and close-ended. Continue reading →

Placing Our Challenges in a Time Capsule

December 29, 2009 by Joyce Richman
No comments
Time Capsules. Why would anyone in 2110 be interested in what we did or thought in 2010 if no one seems to care about what we’re thinking or doing right now. “That? We did that.” “Been there, done that.” “Oh no, not that!” Are they likely to be intrigued by the artifacts of our technology? Influenced by the incivility of our interactions? Impressed by the chaotic management of our business processes? We haven’t done a Continue reading →

Hats Off to Those Leading the Nonprofit Sectors

December 8, 2009 by Joyce Richman
No comments
Here’s to you who direct non profit agencies. Your challenge is Herculean. You’re called upon to be all things to all people and to smile beatifically while you’re doing it. You are supposed to lead, manage, empower, empassion, conceptualize, sanitize, systemize, and fund raise on a shoe string budget and a strung thin staff. The boss is your board, the public is your client, and you are your most severe critic. And that’s just part Continue reading →

Lonely Layoff? Get Moving!

November 4, 2009 by Joyce Richman
No comments
It’s easy to get stuck between lonely and cranky when you lose your job, particularly when your neighbors and friends still have a job to go to. You know you have to get on with life and start interviewing, but you’re having a tough time getting off the couch and putting on your shoes. If that’s your situation and you have the energy to read this column, I have some ways to remedy your situation. Begin Continue reading →

Thinking of Making a Career Change?

November 4, 2009 by Joyce Richman
No comments
You may have friends who changed careers when it didn’t look like they needed to. You may have wondered what gave them the courage to believe they could start over, doing something they’d never done before. You may have marveled at their immense pride in even modest success. “Could you do that?” You may have known others who walked away from seemingly comfortable careers and life styles to follow a dream. Their stories didn’t end Continue reading →

Do’s and Don’ts in Your Career

September 7, 2009 by Joyce Richman
No comments
If you like self-help articles that give you five ways to do this and five ways to do that, today’s column doubles your pleasure or diminishes your fun: Ten ways to get derailed and ten ways to stay on track. 1. If you expect your workmates to understand your bad moods, tolerate foul language, and ignore big blunders, you’re in for a bumpy ride: they can’t, they don’t and they won’t. Instead, clean up your Continue reading →

Some Questions Answered

June 19, 2009 by Joyce Richman
No comments
Here are two “role-play” responses to questions you’re asking… Q: “In one of your recent columns you said that we shouldn’t initiate networking calls to prospective employers on company time. When are we supposed to make them? After we get fired? We should be able to make calls on the clock as long as we don’t make a big deal about it. Please comment.” A: Rather than battle the pros and cons of the subject, Continue reading →

Passport 2 Success

June 18, 2009 by Joyce Richman
No comments
WFMY News 2 Television station is hosting a career event June 24, 2009 in Greensboro, NC.  The event is called Passport 2 Success and features a pathway for participants to travel and connect with 11 different coaches with varying expertise and backgrounds. Two TCA Coaches, Joyce Richman and Barbara Demarest, will be featured.  Joyce currently appears on WFMY offering career and executive coaching advice.  She is serving as one of the sponsors and hosts of Continue reading →