Five Fresh Tips

By request, I’ve prepared some interviewing tips for you. If you like these, you’ll get five more next week.

  1. Extraverts! Don’t talk too much! You’re so good with words you don’t

seem to know when to stop using them and you’re talking your way in and out of great opportunities.

Instead, stay on point and make your points calmly and succinctly. Don’t repeat yourself. And don’t interrupt.

Sell yourself on track record and potential, not on exaggerated statements and promises that sound over the top.

Limit your responses to a minute or less. If you keep going you’ll fry the patience and attention of the listener. Make your strongest points at the beginning of your response, not at the end.

Go for an airtime ratio of 60/40. The interviewer gets 60, you get 40. Use it judiciously; not all in one breath.

2. Introverts: Speak up more! A stellar resume won’t help if you consistently under-whelm your interviewers.

(“The applicant was great on paper but flat in person. She didn’t tell me enough about her ability, experience, and accomplishments to do herself justice. I had no choice but to pass on her application.”)

Get in the habit of saying more, not less, and elaborate, don’t edit your points. Brag a little. Brag a lot. As understated as you are, it won’t sound like hype.

You’re not prepared for the interview unless you’ve practiced your responses with people willing to distract (a particular challenge for introverts), critique, and coach you so you’re ready for the big game.

Practice your social meet and greet skills so you can carry your weight in the limited but necessary light talk that precedes the heavy lifting of the interview.

3. Don’t talk in circles. Say what you mean! Applicants lose time and ground when they answer questions with responses that go nowhere. Rather than jabber on in hopes of stringing together a series of sentences that make sense, own that you either need time to reflect on the answer, or that you don’t have an answer. If you’re confused by the question, and want clarification, say so. If you want to know why the interviewer asks the question so that you can respond to the intent, rather than the content, say so. Bottom line, come across as someone who doesn’t sidestep the truth, but tells it, straight up. Employers like it that way.

4. Ask more questions! Nothing kills an interview more quickly than the applicant who doesn’t ask questions, even if the interviewer “answered every one of them, before I could even ask!”

Give me a break. If the interviewer answered every one she was a mind-reading, non-stop talker, or your questions were no- brainers. Which isn’t saying much for either of you.

If you wait until the end of an interview to ask questions you’ve missed countless opportunities along the way to learn more and to maximize the information you’ll get.  Timing is everything. When the interviewer discusses job responsibilities that tap into your best stuff, ask questions that probe for elaboration and respond with examples of your accomplishments. If you’re interested in the vision of the company, because that’s where you can contribute, ask. If you want to know more about the challenges they face, because you’re a problem solver, ask. Ask questions that enable you to showcase your talent, and allow you to match your values, ethics, and preferred management style to what you discover, are theirs.

5. Listen! If you want to master the art of the interview, master the art of listening. A good listener can frame questions based on where the interviewer is going, not where he’s been. A good listener knows what’s safe to probe and what’s better left undisturbed. A good listener balances listening with responding, follows the flow, understands context, and asks the necessary questions that fill in the missing pieces. A good listener answers the why of a question, and not just the what. A good listener benefits both sides by asking open-ended questions that encourage dialogue, not monologue. Above all, good listeners model behaviors that indicate when dealing with ambiguity, they choose ready, aim, fire, instead of the reverse.

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Joyce Richman (www.joycerichman.com) has been specializing in executive and career coaching since she started her own practice in 1982. She works in a variety of environments including: higher education, manufacturing, sales, marketing, media, technology, pharmaceuticals, medicine, banking and finance, service, IT, and non-profit sectors. A member of the adjunct faculty at the Center for Creative Leadership, Joyce is certified to administer a number of feedback and psychological instruments. Joyce has appeared regularly on WFMY-TV and is the career columnist for The Greensboro News & Record. She is the author of Roads, Routes and Ruts: A Guidebook to Career Success and co-author of Getting Your Kid Out of the House and Into a Job. A popular speaker, Richman conducts seminars and workshops throughout the United States, Canada and Europe. Her coaching profile can be found at TheCoachingAssociation.com.